Frequently Asked Questions
Q. How do I place an order ?
A. You can send your order in the following ways:
Call us at :0086-579-81024437 ,
Fax us at :0086-579-84930086.
Q. What is your minimum order ?
A. Our minnimum order depend on the items you choose,it is not the same .Pls refer the details of each item.
Q. Do you offer a discount ?
A. Yes,we can give you a discount ,if the order is big enough.It depent the quantity of your order.
Q. Do you ship samples ?
A. Yes! We can send the sample to you,but you need to pay for some samples fee.Besides,we will not afford the freight fee for you.
Q. How do I pay for my order ?
We only accept two ways, T/T (telegraphic transfer) and WESTERN UNION .
You need pay for extra bank fee in china about $ 30.00 by T/T. But WESTERN UNION.
Payment terms : 50% as deposit, the rest will be paid before shipment.
Q. Can i cancel my order ?
A. Once your order works, it cannot be cancelled. If you cancel the order,you must afford 30% restocking fee .
Q. When the goods will be finished ?
A. Usually,The small order will be finished in two weeks. But big order,the leading time will be more than 30 days . It depent on details of the order .
Q. How do you ship goods for us ?
A. We will choose the reasonable way for you . If it is only one little order,we will send goods to you by Express delivery,Such as DHL,Fedex,TNT,UPS,EMS.
But , we will consider them to you by Sea or Air to you ,when the order is big.Even though it has some complex .
Q. How much the Internation freight charges will be ?
A. We will charge freight fee according to the model of transportation you choosen,and add them to your final bill.
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